By: Lorrie Ward | Category: Retail | Issue: September 2014
Owner Kari Hendrix (right) and employee Kasey with items that won’t stay in stock long –equipment sells fast at Children’s Orchard.
It has been over three years since Kari Hendrix bought the Children’s Orchard in Owasso, and in that time she has implemented changes that transformed an already successful business into a whirlwind of activity. This tremendous growth is enormously positive for the store, Owasso and its surrounding communities – but it is precisely the reason Kari has decided to sell the store. Personal and professional obligations have made it difficult for her to keep up with the booming business at Children’s Orchard, but she expresses deep gratitude for the overwhelming community support she has received in her years as owner, and has no doubt that support would continue for her successor.
Since she took the reins in March of 2011, Kari has built upon already existing systems and implemented new ones in order to fine-tune operations, both for those who are buying gently used clothing, toys and equipment and for those who are selling on consignment. Consignment walk-ins are welcome; however, appointments are encouraged so that time can be most efficiently utilized and items can be carefully evaluated. In order to accomplish this, Children’s Orchard has a large sorting room in the back of the store where workers closely examine items for quality and pricing. Within 20 minutes, clients will know what items will be accepted for sale and will be quoted a fair price for those items, which they may accept in cash or store credit.
Storage of items for timely display is another system that Kari and staff have worked hard to perfect. Out of season items are carefully stored for the appropriate time of year and then brought onto the showroom floor en masse for special sales. For instance, all kinds of quality, name brand jeans are ushered in during this time of the year for back to school. Also in September, coats make their way into the showroom, and Kari is glad to report that savings are especially dramatic in this department. “We hold all coats we receive during the off season for the end of September,” she says. “You can get a $70 coat for $9.99.” In October, all Halloween costumes that have been consigned in the past year will be for sale as well.
There is something new every day on the floor at Children’s Orchard. Kari reports that the store always has 10,000 items on display, including gently used (sometimes never used, with the tags still on) children’s clothing in all kinds of name brands, including Mud Pie, Gap, Old Navy, Abercrombie, Ralph Lauren, and Justice; children’s toys and equipment; and other items, such as books, hair bows and dance leotards. Kari notes that the store especially needs children’s equipment such as high chairs, strollers, and baby baths, as these items are highly sought after and often sell within a day.
From the moment you enter the doors, it is obvious that Kari has invested much thought and care into the business’s growth, and she is committed to seeing it pass into the hands of someone who is truly excited about the savings that a store like the Children’s Orchard brings to a family’s budget. “No matter what the economy, I personally always want my daughter to look and feel her best and yet get the most for our dollar, and I know there are so many people who feel the same way,” she says. “The sky is the limit for anyone who wants to do this full time.”
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