Family Owned and Operated Is the Foundation for Marc Miller Buick GMC

Since 1971, the automotive dealership continues moving ahead to provide the finest in products and services.

Many of you will remember Ernie Miller Pontiac GMC. The company is now known as Marc Miller Buick GMC and is owned and operated by Ernie’s son, Marc. Long established as Tulsa’s premier Buick GMC dealership, the company invites you to visit their newly remodeled showroom, Customer Service Department, and Body Shop, all located at the original location at 47th and Memorial where it all began in 1971.  Initial remodeling was completed about a year ago, but there is more to come to serve you better.
    D.L. Bagwell was recently announced as the new Service Manager for Marc Miller Buick GMC.  He was employed from 1977-1987 as a technician by Marc’s father, Ernie.  He’s spent the past 20 years as a Parts or Service Manager for various dealerships in Arkansas and Tulsa. “I’m really excited to be back with Marc Miller,” said D.L. “It just seems like home.”
    If you haven’t yet met D.L., you’ll find that he has an outgoing personality and genuinely likes people. He grew up in Tulsa and relates well with his service staff and customers.      “I’ve been in the automotive business all my life,” says D.L., “and can’t imagine doing anything else.” D.L.’s first job after graduating from the Lemley Campus in Auto Mechanics was with the Service Department of a local dealership. When D.L. later expressed a desire to move into another department, his boss told him, “No. I want you to stay here and one day run a service department yourself.”  It was a nice compliment, good advice and training, and his boss helped him learn the ropes that set D.L.’s career path. D.L. quickly learned that a good work ethic was paramount to success in whatever field one pursues.
    D.L. has three Service Advisors who have an ­accumulated total of 61 years with Miller Buick GMC.  “They not only know their business,” says D.L., but they obviously relate extremely well with our valued customers.  Our Advisors and highly qualified GM Certified Service Technicians make up the Marc Miller Buick GMC service staff.”  D.L. says the entire service team wants to do what’s right and do what’s fair with each customer who pulls onto the service drive.  “We treat our customers the same way we expect to be treated when we do business with ­others.”
    Each member of the Miller service team constantly undergoes GMC Factory Training including effective management through ASE Certification.  And D.L. says GMC is always available for consultation on ­difficult repair issues.  “They will even send a factory specialist out to assist us if we need it,” explained D.L., “but we’ve always managed to fix the issue before it got that far.”  D.L. says it is reassuring to know that ­factory expertise is available and someone is always willing to help whenever and however they can.
    You have a standing invitation to come in and meet D.L.  When you do, be sure to visit the remodeled and redesigned Customer Lounge.  There are always snacks, treats, bottled water and fresh coffee available plus vending machines and a flat screen TV.  Miller Buick GMC also provides free shuttle services from 7:30 throughout the day Monday-Friday.  They also have “loaner” vehicles and rental cars available for your convenience.
    Store hours are 7:00 a.m.-6:00 p.m. Monday through Friday.  The Service Department is closed Saturday and Sunday.  For full service, a superb body shop, new, pre-owned and Certified Pre-Owned vehicles visit Marc Miller Buick GMC. If your vehicle needs service or maintenance you may make an appointment or just drop in.

For more information, contact

Marc Miller

Buick GMC

4700 S. Memorial

Tulsa, OK

(918) 663-4700

www.marcmillerbuickgmc.com