Learn Disney’s Approach to Business Excellence

ORU brings the Disney Institute Training Program to Tulsa for one-day event set for March 24.

Oral Roberts University is bringing one of the most recognized names in business solutions and professional development to Tulsa for a one-day event – Tuesday, March 24 – to help professionals of non-profits as well as small businesses and large corporations.

Of course the name “Disney” is quickly associated with entertainment, and it is being connected to successful business through an arm of the Walt Disney Co., the Disney Institute and its focus on professional development. Dr. Karen Adams, Director, ORU Human Resources, urges area business and organization managers to register soon because of limited seating and initial ticket purchases already. “A short time after registration was opened, slightly more than a third of the tickets were purchased. Seating is limited to only 275 registrations, and it is first come, first served basis. We will accept walk-ins, but don’t take the chance if you really want to attend.” Dr. Adams noted that the early signees reflect a “good cross mix of metro Tulsa organizations, from small businesses to large corporations and nonprofits.”

Dr. Adams said sponsorship opportunities exist, with sponsors receiving complimentary registrations, branding on promotional materials and courtside scroller displays.

The one-day event costs $399, which is a great investment when compared to the cost and time needed to take it as a five-day course at Walt Disney World Resort in Orlando. Dr. Adams said it will be held on the 60th floor of CityPlex Towers, directly south of the ORU campus at 81st and South Lewis Avenue. Registration begins at 7 a.m. and the program is from 8 a.m. to 4 p.m. Lunch is included, and ample parking is available.

In addition to Oral Roberts University, the training program is being sponsored by Sodexo, TTCU The Credit Union, and Central Security Group.When ORU President Dr. William M. Wilson expressed the desire to be involved in some type of business development program to assist the Tulsa business community, he discussed the idea with Dr. Adams. She can speak from experience as to how valuable and beneficial the one-day program can be to a business professional.When employed at American Airlines before becoming ORU’s head of human resources, she experienced first-hand what Disney Institute teaches. “It will impact your business, the employees, and of course, your customers.”

She explained that Disney’s approach to business excellence “will help business professionals to understand the power of leadership values, discover how customer loyalty can be established, and gain insight into how organizational culture is strengthened.”

Also, those who attend can create systems and processes that make exceptional customer service achievable and learn how to integrate personal creativity and organizational processes to create ongoing innovation with their business. “Disney’s approach is to offer time-tested Disney business insights that can help in assessing and improving your organization,” she adds.
Disney Institute will provide two facilitators who will focus on core areas of “Leadership, Culture, Service, Brand and Innovation.” Dr. Adams plans to conduct a survey to help determine the feasibility of offering future training programs by Disney Institute. Tickets may be purchased by credit card by calling 1-800-678-1353.

For more information, contact

Disney Institute Training Program

(918) 495-6000

www.mabeecenter.com